Professional, personal service from an expert who goes above and beyond to help. Jerry has done rush repairs on my SRBs when I desperately needed the receiver back before a big road trip. He’s also kept alive some old reliable back-up 195ds–the last great fixed-frequency Lectros which are no longer factory supported. Lectro makes great products which we rely on but they do get broken with use/abuse. I count on Jerry to keep these vital parts of my sound kit working well. It’s not that I don’t recommend Lectro Factory Service—which is usually fine but can take some time. It’s that Jerry (with support from his wife Fran) is a great resource for those of us who rely on on our Lectros to get the jobs done.